1. Why choose Oliver’s Labels?
- Found-it™ tracking system
Oliver’s Labels has become famous for our Found-it™ tracking system, exclusive to Oliver’s Labels and completely free of charge for all our customers. Found-it™ is our online lost-and-found system that doesn't use your personal information.
- Full-color designs
Oliver’s Labels has so many beautiful full-color graphic designs to choose from for both kids and adults, so there's something for everyone.
- Unmatched Durability
We use a top-secret process that guarantees the printing will never rub or scuff off… even on our Shoe Labels.
- Fair prices
Even though our product are premium, our prices are not.
2. Can I use Oliver's Labels to fundraise?
Absolutely! Raise funds while providing parents with something they actually need.
Click here to learn more.
3. Can I become an Oliver's Labels Agent/Affiliate/Reseller?
Of course! It costs nothing to join and once you’re registered, you can start selling and earning right away.
Click here to learn more.
4. How many characters can I use for my personalization?
We can print whatever you tell us to. However, please use the label previewer to get an idea of how your labels will turn out. The more characters you use, the smaller the letters will be in order to fit in the available space.
5. How long will it take to get my labels and how much does shipping cost?
Delivery times and shipping costs vary depending on the delivery option you choose and the country being shipped to. Please consult the chart below for more information about your region.
 For a limited time, get Free Shipping on all orders over $30 * |
| Canada |
$ 1.50 |
about 2 to 4 business days |
| USA |
$ 3.00 |
about 4 to 6 business days |
| International |
$ 5.00 |
about 4 to 9 business days |
- uses lettermail with no tracking number
- add 1 to 2 business days for production
|
| Canada |
$ 7.00 |
1 to 2 business days |
| USA |
$ 13.00 |
3 to 5 business days |
| International |
$ 20.00 |
4 to 7 business days |
- guaranteed delivery date & tracking number
- add 1 to 2 business days for production
|
| USA |
$ 30.00 |
Next Business Day |
- guaranteed delivery date & tracking number
- add 1 to 2 business days for production
|
6. Can I split the pack into two names?
Unfortunately, we are unable to split a pack into two names. However, some of our other customers with multiple children get their labels printed with just their last name so everyone in the house can use them.
7. Can I get all of my labels with just one image? For example, just the train image from the Transportation theme?
Sorry, your labels will be printed with all the images in the theme.
8. How durable are Oliver's Labels?
Our beautiful products are made from high-performance, waterproof, and scuff-proof materials that have been tested to be durable in a huge range of environments. Our sticky labels can be used on items that go in the dishwasher, microwave, fridge, freezer and outdoors. Our clothing labels are easy to apply and can be thrown into the washing machine and dryer.
9. Will I get a receipt for my purchase?
After your payment is successfully processed, we automatically send a receipt to the email address you provided during checkout.
10. What’s the difference between Iron-on Clothing Labels and Stick-eez™ Clothing Labels?
Our
Iron-on Clothing Labels can be applied anywhere on the clothing with your iron. Our
Stick-eez™ Clothing Labels perform optimally on the ‘care-tag’ of your clothing and doesn’t require any ironing or sewing!
11. Should I get Iron-on Clothing Labels or Stick-eez™ Clothing Labels?
We recommend
Stick-eez™ Clothing Labels if a lot of your clothes have ‘care-tags’. Otherwise, our
Iron-on Clothing Labels will go on both tagged on non-tagged clothing so you can use them everywhere.
12. Can Stick-eez™ Clothing Labels be stuck into clothing without a label?
We recommend applying
Stick-eez™ Clothing Labels to the ‘care-tag’ of your garments for optimal performance. If you find that most of you clothing do not have ‘care-tags’, we would suggest going with
Iron-on Clothing Labels as they will go on both tagged on non-tagged clothing.
13. Are your Iron-on Clothing Labels or Stick-eez ™ Clothing Labels removable once my child outgrows their clothes?
Our
Iron-on Clothing Labels are designed to be permanent so they cannot be removed. Our
Stick-eez™ Clothing Labels are durable enough to stay on through the laundry yet removable when needed. In both cases, you can always stick a new label right on top if the item is being handed down.
14. Are your Original/Mini Labels removable once my child outgrows their sippy cups?
Our
Original and
Mini labels are designed with a permanent adhesive but you can peel them up if needed. As with any sticky label, it might leave some residue behind. Alternatively, you can stick a new label right on top.
15. The previewer isn’t showing/ the previewer doesn’t look right…
Unfortunately, the previewer is not always perfect in showing exactly how your labels will turn out. Rest assured that our designers look at each and every set of labels to make your labels look their very best.
16. Can I pick up my order from your location?
Sorry, we are not open to the public. However, regional mail in Ontario is very quick so you will probably have them within a day or two of shipping.
17. Do I need to update you if I move so my Found-it™ information can be updated?
Fortunately, your Found-it™ code only needs your email address for us to contact you if someone finds your lost item. Please inform us if your email address has changed.
18. Can I place my order offline?
Absolutely! You can
email or call us at 1-800-398-2060 and one of our friendly customer support representatives will happily take your order.
19. Are your sticky labels vinyl?
Yes! Since November 2007 we perfected our top-secret method of printing full-color graphics on vinyl (When we first started OliversLabels.com, our labels were made of polyester). Our labels are completely waterproof and incredibly durable. In fact, we guarantee that our printing will never rub off.
20. I have a question not listed here!
Contact us with your question and we will get back to you right away.
Phone:
1-800-398-2060
Email:
info@oliverslabels.com